Terms and Conditions
Lincoln Woolpack is owned by Sarah Malloy,
1 Eastbourne Street, Lincoln, LN2 5BW
Contact at firstname.lastname@example.org
Lincoln Woolpack sells yarn and yarn related products alongside crochet kits and patterns.
To purchase an item browse through the various sections, selecting the item(s) you want. You may be required to select an option ie size, colour etc. Once you have made your choice you can click on 'Add to Cart'. You may then proceed to the checkout, or continue to shop. Once you have finished shopping, click on 'Checkout'.
You can make a payment by PayPal ( you don't need to have an account with PayPal to pay) you will be taken to the PayPal site and once your payment is made you will return to the Lincoln Woolpack Website.
You also have the option to pay by the following credit cards: Visa. Mastercard, Maestro. This is a highly secure method of payment, and means that we never see your credit card number. As soon as this is live you will see the option on the checkout page.
If you make a mistake with your order and are unable to correct it in the shopping cart please contact us and we will correct the mistake.
All goods must be paid for before they are shipped.
In the event that an item you order is out of stock when I come to pack your order I will contact you to offer a full refund on your order or to refund the cost of the out of stock item. You must ensure that your contact details are correct for me to do this otherwise I will have to cancel the order and refund in full.
Please note - Where possible multiple balls of the same shade will be sent with the same dye lot. However, this is not always possible, please leave a comment in the message to seller box at check out if you specifically require the same dye lot, we will get in touch if we are unable to fulfil your requirement and offer a full refund.
In the event that a Lincoln Woolpack product is mistakenly listed at an incorrect price, Lincoln Woolpack reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lincoln Woolpack reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lincoln Woolpack shall issue a credit to your credit card account in the amount of the incorrect price.
Orders will be posted as soon as possible after your order. Generally the same day, if not the day after.
If you require next day delivery please contact me and I could give you a price to arrange that.
Customers from the Scottish highlands and Islands should be aware - and probably already are ;) - that delivery times are often longer than stated. Overseas shipping is automatically calculated at check out and prices vary depending on the weight and location. I cannot be held responsible for any customs charges that might be incurred.
All images and content used are the property of Sarah Malloy and have been used with the permission of the supplier.
Please be advised that whilst care has been taken to ensure a good representation of yarn colour in the images colours on individual monitors can differ.
If you purchase any of the patterns I create and sell you are free to sell the resulting items you create from them. Please do not to sell or distribute the pattern without my permission.